Testimonials

Customer Testimonials

“When deciding to build our new home, we interviewed several builders in the Rochester area. The qualities that consolidated our decision to form a partnership with Ron included his organization in itemizing the pricing, his flexibility to accommodate our desires for construction, style, and budget, his knowledge in the field of construction and resources, and his friendly persona. Ron followed-through in meeting our expectations to craft a home that we will live in for decades. The team he established is comprised of genuine craftsmen who are willing to work closely with and consider input from the customer. Ron was consistently willing to spend the time to accommodate our many questions or changes and enabled us to experience the “true partnership” that needs to exist between a builder and customer. The quality of workmanship in our home is exemplary. We could not be more pleased with our building project and relationship with Pinnacle Homes. We recommend Ron explicitly to future individuals who wish to explore the adventure of building their custom dream home!”

– Becky and Jerry Cox


“In the past 10 years, we have built not one but two homes with Pinnacle Homes. We considered many options when looking for a new home, including other builders, before deciding to our surprise we would be happiest building close to home again with Pinnacle Homes. Along with the unmatched personalized service we received by Dick and Ron in deciding whether to build or to purchase an existing home, the quality and craftsmanship were ultimately the decision makers. Ron and Dick spent a great amount of time getting details and advising us on creative aspects of our home design, eventually helping us find the perfect home to meet our needs. After selecting our custom home plan, the estimate of costs before and during construction was thorough and detailed. They guided us through every phase of the construction process, keeping us well informed on the building status and helping us make dozens of decisions. Dick and Ron both were always available and took as much time as necessary to answer any questions. We believe our home to be of the highest construction quality. We are extremely happy with the great integrity Pinnacle Homes has exhibited while constructing our new home, and we are confident we will continue our relationship in the future. My wife and I would highly recommend Pinnacle Homes to anyone considering building a new custom home.”

– Eric and Jennifer Black.


“Building our new home with Pinnacle Homes was an exciting and painless experience from start to finish. After meeting with many home builders we were very skeptical and turned off by the level of dishonesty,lack of quality, limited amount of choices and construction fees to build. After meeting with Pinnacle Homes we quickly discovered that the quality and service was above and beyond that of the competition. Ron is very detailed, knowledgeable and is true to his word. The Pinnacle Team (Ron, Pam, Mark, Dick) treated us with the utmost courtesy and respect thoughout the building process and took the time to answer all of our questions. Bringing our project to a personal level puts Pinnacle Homes above all others. Our home was completed and turned over 30 days ahead of schedule. You have made our dream a reality. We recommend Pinnacle Homes to anyone considering building a new Home.”

– Eric Colavecchio & Kristin Fracassi.


“Deciding to downsize and having the experience of building three new homes in our 46 years of marriage, we gave ourselves a two year window to familiarize ourselves with the market and a builder to assure that our selection would be a quality package. After checking many sites in Monroe County, talking with contractors and their reps, we settled on Pinnacle Homes, builder Ron Henkel. We were impressed with Ron’s matter of fact presentation, his patience and willingness to address our concerns and in a prompt and satisfactory fashion. All was completed on schedule. We thoroughly appreciate and enjoy our Pinnacle Home, a quality package. John and Barbara……Repeat New Home Builders.”

– John & Barbara Compton.


“When we started looking for a new home, we were hesitant to build because of the stories we had heard. What a pleasant surprise was in store for us! The organization, flexibility, the planning and selection process, and the thorough information we were given made the building experience very enjoyable. We love our beautiful new home! Thanks to everyone at Pinnacle Homes.”

– John and Diane Hereth.